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Terms & Conditions

Artwork - See Artwork Guidelines.

Delivery - Ameritex Industries has an outstanding record of on-time delivery. However, we cannot be responsible for late deliveries by common carrier, unexpected market conditions, or import delays.

Drop Shipments - Ameritex Industries is happy to drop ship to multiple locations. However, additional shipping charges will apply.

Orders / Change Orders - All orders must be communicated in writing. Any change to an order in-house must also be communicated in writing. Any change to your order once submitted will very likely delay your quoted ship date. An order is not considered "received" until ALL critical details of the order are received. These critical details include, but are not limited to: purchase order, vector art, artwork instructions, required delivery date, "ship to" address(es) and prepayment.

Overruns / Underruns - Orders are considered complete with a +/- 5% overrun/underrun. Ameritex Industries reserves the right to ship up to 10% over on orders that cannot be underrun. Shortages will not be rerun. If a minimum quantity is needed, this requirement MUST be stated on the purchase order.

Proofing - One digital proof will be provided at no charge for all orders. For orders 600 pieces or more, a preproduction sample is provided at no charge. For orders less than 600 pieces, a preproduction sample is available (and encouraged although not required) with a $100 charge. All preproduction samples ship by Next Day Air at no additional charge.

Quotations - All price quotations are valid for 30 days, but subject to prior sale and production availability. All ship dates are quoted ARO (After Receipt of Order). Published prices (posted to our website) are subject to change without notice.

Return Policy - Blank orders are returnable with a 20% restock fee provided the products have not been used, laundered or damaged. "Ship to" costs are nonrefundable. Return shipping costs are the responsibility of the buyer. Decorated products are nonreturnable under ANY conditions. NO EXCEPTIONS.

Sales Terms - Because of the custom nature of our work, all orders are prepaid.

Samples - Samples are available at a flat cost of $15 each (includes ground shipping). Additional charges apply for expedited shipping. If you place an order within 30 calendar days of receipt of the sample(s), we'll credit you for your sample costs (minus expedited shipping charges).

Variances - Variances in size, weight, color and imprint location of +/- 7% are considered to be within acceptable manufacturing tolerances. We do not guarantee exact color matching on reorders.